Step 1
Get to safety
If anyone is hurt or in danger, call 911 first. Protect people, then property, before doing anything else.
Report a claim any time, day or night. Use your carrier's dedicated claims line first for the fastest response, then let Ministry Insured know so our in-house claims team can advocate on your behalf.
If anyone is hurt or in danger, call 911 first. Protect people, then property, before doing anything else.
Call your carrier's 24/7 claims line below — they'll open the claim and assign an adjuster right away.
Photos, video, police report numbers, witness contacts and receipts for emergency repairs. Save it all in one place.
Call 800-318-6717 or email claims@emerywebb.com so our team can advocate for you throughout the process.
These are the carriers where Ministry Insured places church and ministry business. Not sure who your carrier is? Check your declarations page or contact us and we'll look it up.
Emery & Webb has a dedicated in-house claims team whose only job is helping clients get claims paid fairly and quickly. It's included with your Ministry Insured policy, at no additional cost.
Most agencies hand you a phone number. Our in-house claims team opens the claim, tracks the adjuster, and stays on it until the file closes.
You get a named claims representative in our Fishkill office — not a call center queue — who knows your policy and your ministry.
Disputed damage, slow payment, coverage questions? We review the policy language and advocate with the carrier on your behalf.
For property damage or a serious incident outside of business hours, use your carrier's 24/7 hotline above. Then call 800-318-6717 or email claims@emerywebb.com the next business day so we can pick up your file.